Last updated: 17 August 2026

Woodedge Designs respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation or use our services.

We process personal information in accordance with applicable UK data protection and privacy laws, including the UK General Data Protection Regulation and the Data Protection Act 2018, as applicable.

Woodedge Designs is responsible for the personal information described in this Privacy Policy.

Business name: Woodedge Designs
Business address: Unit 1, Rear of Hartwell Premises, Corporation Rd, Grimsby DN31 1UH
Email: woodedgedesigns@gmail.com
Telephone: 07988 741069
Website: https://woodedgedesigns.uk

If you have any questions about how we use your personal information, please contact us using the details above.

Depending on how you interact with us, we may collect the following information:

• Your name
• Email address
• Telephone number
• Property or installation address
• Information about the gates, fencing or other services you are enquiring about
• Measurements and specifications you provide
• Photographs or other files that you send to us
• Details contained in correspondence between you and Woodedge Designs
• Information relating to quotations, orders and completed work
• Payment and invoicing information where necessary
• Information you provide when contacting us through our website
• Technical information about your visit to our website, such as IP address, browser type and device information, where collected through cookies or similar technologies

We do not normally ask you to provide sensitive personal information.

Please do not send us sensitive personal information unless it is necessary for us to provide a service.

We may collect personal information when you:

• Contact us by telephone, email or through our website
• Complete an enquiry or quotation form
• Request a quotation
• Arrange a site visit
• Purchase our products or services
• Communicate with us about an existing or potential job
• Provide information relating to your property or project
• Interact with our website
• Contact us through social media or other online platforms

We may also receive information from third parties where this is necessary to provide our services or manage our business.

We may use your information to:

• Respond to enquiries
• Prepare and provide quotations
• Discuss your requirements
• Arrange site visits and measurements
• Supply and install gates, fences and related products
• Communicate with you about your project
• Manage appointments and jobs
• Process invoices and payments
• Keep appropriate business and financial records
• Deal with questions, complaints or disputes
• Maintain and improve our website and services
• Protect our business against fraud, misuse or other unlawful activity
• Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

The ICO requires privacy information to explain both the purposes for processing and the applicable lawful basis.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

We may process your information where it is necessary to take steps at your request before entering into a contract, or where processing is necessary to perform a contract with you.

For example, this may apply when preparing a quotation or carrying out agreed work.

We may process information where this is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.

This may include responding to enquiries, managing our business, maintaining customer records, improving our services and protecting our business.

We may process information where necessary to comply with a legal or regulatory obligation.

For example, this may include keeping appropriate financial and accounting records.

Where we rely on your consent, we will ask for your consent where appropriate and you may withdraw your consent at any time.

Some information is necessary for us to provide quotations or services to you.

For example, we may need your name, contact details, property address and project requirements to prepare a quotation or arrange an installation.

If you choose not to provide information that is necessary for us to provide a particular service, we may not be able to provide that service.

We do not sell or rent your personal information.

We may share information where necessary with trusted third parties who help us operate our business, such as:

• Website hosting and technical service providers
• Email and communication service providers
• Accounting or bookkeeping providers
• Payment providers
• Professional advisers
• Suppliers or subcontractors where necessary to complete your project
• IT and security service providers
• Government bodies, regulators, law enforcement agencies or other authorities where we are legally required to do so

Where we use third-party service providers to process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection requirements.

Some of the service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.

We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

For example:

• Enquiry information may be retained for a reasonable period after your enquiry has ended.
• Quotation and project information may be retained for as long as reasonably necessary to manage the customer relationship and any potential disputes.
• Financial and accounting records will be retained for the periods required by applicable law.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Unauthorised disclosure
• Accidental destruction

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can be used for purposes such as website functionality, remembering preferences, security, analytics and understanding how visitors use our website.

Where required by law, we will obtain your consent before placing non-essential cookies or using similar technologies.

The ICO states that websites must explain what cookies do and why they are used, and that consent is generally required for non-essential cookies.

You can control cookies through our cookie settings, where available, and through your browser settings.

Important: The exact cookies used by Woodedge Designs should be listed in a separate Cookie Policy or cookie notice and should reflect the actual technologies installed on the website.

Our website may contain links to third-party websites, including social-media platforms or other websites.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend that you read the privacy policy of any third-party website you visit.

Depending on the circumstances, you may have rights in relation to your personal information, including:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information in certain circumstances
• The right to request restriction of processing in certain circumstances
• The right to object to certain processing
• The right to data portability in certain circumstances
• The right to withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain legal conditions and exemptions.

The rights available to you depend on the circumstances and the lawful basis on which we process your information.

If you wish to exercise any of your data protection rights, please contact us:

Email: woodedgedesigns@gmail.com
Telephone: 07988 741069
Address: Unit 1, Rear of Hartwell Premises, Corporation Rd, Grimsby DN31 1UH

Please provide enough information to allow us to identify you and understand your request.

We may need to request additional information to verify your identity before providing personal information or making changes to your information.

We may contact existing customers about our services where permitted by applicable law.

Where consent is required for marketing communications, we will obtain consent before sending them.

You can ask us to stop sending marketing communications at any time by contacting us or, where applicable, using the unsubscribe option included in the communication.

Our website and services are intended for adults and are not directed at children.

We do not knowingly collect personal information from children unless this is necessary and lawful in the circumstances.

We do not currently use your personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on you.

If you have concerns about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Information about making a complaint can be found on the ICO's website.

Information Commissioner's Office (ICO)

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology or applicable legal requirements.

The latest version will be published on this page and the "Last updated" date at the beginning of this Privacy Policy will be amended accordingly.

We recommend checking this page periodically for any changes.

If you have any questions about this Privacy Policy or how Woodedge Designs handles your personal information, please contact us:

Woodedge Designs
Address: [Unit 1, Rear of Hartwell Premises, Corporation Rd, Grimsby DN31 1UH
Email: woodedgedesigns@gmail.com
Telephone: 07988 741069

We will endeavour to respond to privacy-related enquiries within a reasonable period and in accordance with applicable data protection requirements.

Last updated: 17 August 2026